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GENERAL TERMS AND CONDITIONS OF BUSINESS (T&Cs)
Art. 1. Conclusion of the agreement
1.1 The goods presented by us in the khujo web shop merely constitute a non-binding invitation to you to order goods from us.
1.2 By submitting the order, you submit a binding offer to conclude a sales contract.
1.3 The offer is accepted by us by delivering the goods. The order confirmation e-mail that is automatically generated does not yet constitute an acceptance of the offer, but only shows that the order has been received by us. The decision on whether we accept an order is at our sole discretion. If we are not able to execute an order, we will inform you without delay.
1.4 If we find, while processing your order, that the products ordered by you are not available, you will be informed about it by e-mail. No contract materializes in regard to the goods that are not available.
1.5 We only sell our goods to end users who have attained the age of 18 years, and only in the usual commercial quantities.
Art. 2. Free return option
2.1 Irrespective of your statutory right of revocation, we voluntarily give you the opportunity to return the products purchased from us. That means that you can return any items purchased at the khujo web shop within 14 days of receipt, without giving reasons, using the prepaid return label (for returns within Germany) accompanying the consignments of goods and filling in the returns form, as long as the goods are complete and are in an unused and undamaged condition. We cannot offer free of charge service for international returns.
2.2 You are furthermore entitled to assert the statutory right of revocation described in Art. 3.
Art. 3. Statutory information on revocation
3.1 Right of revocation
You are entitled to revoke this agreement within 14 days without giving reasons.
The revocation deadline is 14 days as from the day when you or a third party named by you, who is not the carrier, are/is in physical possession of the last item ordered by you.
In order to exercise your right of revocation, you will need to notify us (HTS Textilvertriebs GmbH, Khujo Retour (Returns), Werner Siemens Str. 63, DE-22113 Hamburg, Germany)
of your decision to revoke this contract by means of an unambiguous declaration of intent (e.g. by letter sent through the post, by telefax or by e-mail).
The revocation deadline shall be deemed to have been met if you despatch the notification on your exercising your right of revocation prior to the expiry of the revocation deadline.
3.2 Consequences of revocation
Should you revoke this agreement, we are obliged to refund you any payments that we have received from you, including the delivery charges (with the exception of any additional costs arising from your having selected an alternative type of delivery to the most cost-effective standard delivery offered by us), without delay and at the latest within 14 days as from the day on which we receive the notification about your revocation of this agreement. We will use the same method of payment for said refund that you used for the original sales transaction unless anything to the contrary has expressly been agreed with you. We will never charge you any fees for making such a refund. We reserve the right to only refund the money once we have received the goods back or once you have provided evidence that you have despatched the goods, depending on which point in time is earlier.
You will need to send or hand the goods back, addressed to
HTS Textilvertriebs GmbH
Werner Siemens Str. 63
without delay, in any event no later than within 14 days of the day on which you inform us about the revocation of this agreement. The deadline shall be deemed to have been met if you despatch the goods prior to the expiry of the fourteen-day period. You will need to bear the direct costs of returning the goods.
You will only need to make good any loss in value of the goods if such loss in value is attributable to your handling the goods in a manner that is not necessary to test the quality, properties, and functioning of the goods.
3.3 Revocation form
(If you wish to revoke the agreement, please fill in this form and return it to us.)
HTS Textilvertriebs GmbH
Werner Siemens Str. 63
By e-mail: email@example.com
I/We(*) hereby revoke the contract concluded by me/us(*) on the purchase of the following goods(*)
Ordered on (*)/Received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in the case of a communication submitted in paper form)
(*) Please delete where inapplicable.
4. Delivery/shipping and handling charges
Our goods are shipped within 1-3 working days as from the order date, as long as the result of the check of your data is completely fine.
5. Prices and methods of payment
5.1 The prices specified as at the date of ordering apply. All prices include the applicable statutory VAT.
5.2 The goods may be paid for by any of the methods of payment suggested in the ordering process, on the terms and conditions specified there. Depending upon the result of the check of your data (identity and creditworthiness check), we reserve the right to exclude certain methods of payment.
6. Reservation of ownership
The goods shall remain our property until full payment has been made.
7. Statutory guarantee
Unless anything to the contrary has explicitly been agreed, the statutory guarantee regulations shall apply.
8. Copyright and trademarks
The entire content of the website, including texts, graphics, photos, pictures, motion pictures, sounds, illustrations and software, is our property or that of our related companies, licensees and/or content providers. This content is protected by copyrights and other rights. You are only permitted to use it with our express consent.
All trademarks used on the website are - unless otherwise specified - our trademarks. They may not be used without our prior written consent.
9. Applicable law
The contractual relationship shall be governed by the law of the Federal Republic of Germany. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.
10. Note on settling disputes online
Pursuant to Regulation No. 524/2013 of 18/06/2013, the EU Commission has set up an Internet platform for extrajudicial online settlement of disputes between consumers and companies (“OS platform”). The OS platform serves as a central single point of contact for consumers and traders who would like to settle disputes that have arisen from online legal transactions extrajudicially.
The OS platform is accessible at the following link: http://ec.europa.eu/consumers/odr/. You can also take up contact with us directly via firstname.lastname@example.org if you wish to settle a dispute amicably.
11. Legal notice/operator of the web shop
HTS Textilvertriebs GmbH
D-22529 Hamburg (Germany)
Managing Director: Tobias Schröder
Telefax: +49 (0) 40 556 2035-145
Entry in the Commercial Register
Commercial Register Court: Hamburg Local Court
Registration number: HRB (Commercial Register, Companies' Section) Record No. 84839
VAT identification number
pursuant to Sec. 27(a) German VAT Act (UStG): DE813491456
Responsible for the content under Sec. 55(2) Interstate Broadcasting Treaty