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Terms of payment

For your convenience, ease of use and security, we offer you the following methods of payment at the khujo online store:

  • VISA
  • Mastercard
  • PayPal
  • Sofortüberweisung (National Instant Bank Transfer)

Credit cards

To pay by credit card you need the 16-digit card number, the period of validity and the check digit (also known as the CVV/CVC). On VISA cards and MasterCard cards, the check digit corresponds to the last three digits in the signature field on the back of the card. Your data is protected by means of the secure SSL encryption method, and processed immediately.

3D Secure for Visa, MasterCard. In order to make your credit card payments over the Internet even more secure, we deploy the internationally recognised security standards that go by the names of “Verified by Visa” or “MasterCard® SecureCode™”, otherwise known as “3D Secure”. 3D Secure makes it more difficult for unauthorized third parties to misuse credit cards, and thus considerably reduces the risk of fraud in connection with credit card payments over the Internet.

Should your credit card provider take part in this procedure, you will, in future, be asked to authenticate yourself as the legitimate card holder using an additional password. The password is requested after you have entered your credit card data (Step 2, Methods of payment) and subsequently submitted your order (Step 3, Checking and sending order). Upon submitting your order, a page of your credit card provider opens, where you can enter your password. If you have not yet registered for this procedure, you can register for it free of charge during the ordering process, in just a few steps, or contact your bank to register. Alternatively, you can also select a different method of payment.

The password chosen upon registration is known only to you and your bank, and will be requested with each new order.

PayPal

PayPal is the online payment service with which you can pay at online shops easily and free of charge. Your bank or credit card details are kept only by PayPal. They will therefore not be re-sent over the Internet each time you purchase online.

You pay with two clicks, as you can access your bank or credit card details stored with PayPal instead of re-entering them with each purchase.

Sofortüberweisung (National Instant Bank Transfer)

“Sofortüberweisung” is a direct transfer procedure that is easy to use, which is based on the high security standards of online banking and is checked by the TUV (Technical Inspection Authority) regularly to ensure data security. For this method of payment, you neither need to register nor do you need a credit card. You pay simply and securely with your online bank account. You only need the login data of your online bank account (access data/PIN) and a TAN number for confirming the order. Directly after you have submitted your order, a secure payment form of the financial services provider Sofort GmbH opens, via which you can effect a transfer to our bank account using your online bank account. After you have checked your data and submitted it, the amount of the invoice will be transferred to our bank account immediately and in real time. That means that your order can be processed immediately, and sent to you more rapidly.

You are entitled to revoke this agreement within fourteen days without giving reasons.

In order to exercise your right of revocation, you need to inform us (HTS Textilvertriebs GmbH, Werner Siemens Str. 63, 22113 Hamburg) about your decision to revoke this agreement by means of an unambiguous declaration of intent (e.g. by letter sent through the post, telefax or e-mail).

The revocation deadline shall be deemed to have been met if you despatch the notification on your exercising your right of revocation prior to expiry of the revocation deadline.

Consequences of revocation

Should you revoke this agreement, we are obliged to refund you any payments that we have received from you, including the delivery charges (with the exception of any additional costs arising from your having selected an alternative type of delivery to the most cost-effective standard delivery offered by us), without delay and at the latest within fourteen (14) days as from the day on which we receive the notification about your revocation of this agreement. We will use the same method of payment for said refund that you used for the original sales transaction, unless anything to the contrary has expressly been agreed with you. We will never charge you any fees for making such a refund. We reserve the right to only refund the money once we have received the goods back or once you have provided evidence that you have despatched the goods, depending on which point in time is earlier.

You will need to send or hand the goods back to us,

khujo HTS Textilvertriebs GmbH 
eCommerce
Werner Siemens Str. 63
DE-22113 Hamburg
Germany

without delay, in any event at the latest within fourteen (14) days of the day on which you have informed us about the revocation of this agreement. The deadline shall be deemed to have been met if you despatch the goods prior to expiry of the fourteen-day period. You must pay for the immediate costs of the return shipment.

You will only need to make good any loss in value of the goods if such loss in value is attributable to your handling the goods in a manner that is not necessary to test the quality, properties and functioning of the goods.