Accessibility Statement

Status of compliance with requirements


As the operators of khujo, we strive to make our online shop accessible to all users, including people with disabilities. We continuously work to improve accessibility and meet the requirements of the German Barrier-Free Information Technology Ordinance (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG) 2.1 AA.
We are currently aware that not all areas of our online shop are fully accessible yet. However, we are committed to closing these gaps as soon as possible.

Non-accessible content

The following areas or content of our online shop may currently have accessibility limitations:

Keyboard navigation

  • The shopping cart slider (overlay) that appears when opening the shopping cart is currently not fully accessible via keyboard. When navigating with the Tab key, the overlay can be exited without closing automatically. The overlay remains visible even when the focus shifts to other areas of the page.
  • Size selection on the product page is not possible via keyboard control; we are currently addressing this issue with the highest priority.

Technical accessibility

  • Limited accessibility with embedded cookie banner:
  • The cookie banner used on our website is from a third-party provider and currently has accessibility limitations. In particular, interactive elements (e.g., buttons) do not always have an accessible name. This can mean that the function or meaning of individual buttons is not clearly recognizable for screen reader users.
  • We are in contact with the provider of the cookie banner solution and are committed to improving accessibility in accordance with WCAG requirements.

Images and graphics

  • The marquee section with its continuous model photos does not contain alt text because the app we are using does not support it. We are currently looking for an alternative for this section.

Non-text content

  • Alternative text for images: Some of our images, especially older product images and graphic elements, currently lack fully optimized or sufficiently descriptive alternative text (alt text). We are continuously revising this to make it as meaningful and descriptive as possible, ensuring that the visual information is accessible to all users.

We aim to eliminate all of the above-mentioned obstacles by the end of December 2025 at the latest.

Creation of this accessibility statement

This statement was created on June 24, 2025. It is based on a self-assessment and regular reviews of our online shop.

Feedback and contact

We welcome your feedback on the accessibility of our online shop.If you encounter any barriers or have difficulties using our service, please contact us at:
Please describe the problem in as much detail as possible so that we can fix it as quickly as possible.

Enforcement proceedings

If you have not received a satisfactory answer after contacting us, you can contact the relevant market surveillance authority.
To fulfill the tasks of the Accessibility Strengthening Act (BFSG), the federal states are currently establishing a joint body which Market Surveillance Unit of the Federal States for the Accessibility of Products and Services (MLBF)It is expected to begin work on June 28, 2025 in Magdeburg, Saxony-Anhalt.
Until the formal establishment of the MLBF Please direct your inquiries or reports to:
MLBF c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt, P.O. Box 39 11 55, 39135 Magdeburg
Phone: 0391 567 4530 E-mail: MLBF@ms.sachsen-anhalt.de
Your inquiries and information will be forwarded by this office to the responsible departments.
We are committed to taking all feedback seriously and continuously improving the accessibility of our online shop.